ALL SAINTS' CENTRE NORWICH

ANNUAL REPORT  2011

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Annual Report for the year 2011

 

ALL SAINTS CENTRE

ALL SAINTS CHURCH,

WESTLEGATE

NORWICH

NR1 3LG

 

Registered Charity No. 1069474

 

PATRON

The Lord Bishop of Norwich

The Right Revd Graham James

 

TRUSTEES

Chairman Mr Peter Threadkell

Vice Chairman Mrs Angela Quinn

 Treasurer Mr David Leathart

Chaplain Revd Janet Wyer

Trustees: Mrs Katherine Gray, Mrs Diane Harber,

Mr Michael Hope, Canon John Minns, Mrs Sue Rolfe

Secretary to the Trustees Margaret Hill

 

AIMS AND OBJECTIVES

 

All Saints Centre, housed in a redundant historic Church in the heart of Norwich, is a Christian Centre whose objectives are to give support and relief to the poor, homeless, disabled and elderly in a Christian environment. We welcome anyone to our Centre in any kind of need. This might be for information, a rest, a chat, meeting friends, a meal, or light refreshments etc.

 

 

All Saints is a home from home for everyone

 

Tel: 01603 633726         E-mail: admin@allsaintsnorwich.org.uk    Website: www.allsaintsnorwich.org.uk

 

 

 

OUR MISSION STATEMENT

 

         All Saints Centre was founded in March 1979 as a daytime Christian drop-in centre, housed in a redundant mediaeval church building in the heart of the city of Norwich.  We provide a range of facilities for anyone wishing to use them including those on low incomes and those marginalised by society, for example the homeless and unemployed, the elderly and lonely and those generally disadvantaged and unable, or uneasy, about using commercial facilities.

 

          We provide a place of rest and refreshment within a comfortable environment, someone to talk to or somewhere to sit quietly, a coffee and snack bar serving hot and cold food and drinks, as well as a  Traidcraft stall, low-priced books, greetings cards and magazines.  Additionally, there is a peaceful chapel, and a private lounge for small meetings and confidential discussion, as well as a free lending library of Christian books.

 

 

         As a totally independent one-off charity we are able to offer the only focal point in the city of Norwich where anyone, whatever their needs, can meet on neutral ground without obligation or commitment.  We aim to be complementary to other local projects and services, often serving as a first place of contact giving impartial advice and able to refer people to other specific organisations in order to meet more particular needs.  We are often able to help individuals to sort out, for example, financial problems with service providers or landlords, to direct homeless newcomers to the city to overnight accommodation, or provide food and drink to someone awaiting benefit payments.

 

 

         The Centre has an open-door policy and is not only widely used by those in specific need but also by passing shoppers, tourists, local shop and office workers, and many others from all walks of life.  We have thus become well known in Norwich for achieving a unique atmosphere where the poor and disadvantaged feel comfortable and at home and are yet an integral part of the local community.

 

 

         The invaluable work of the Centre was recognised in 2000 by the award of a Community Fund grant to provide better access and improved toilet facilities for the disabled.  Further awards from local charitable trusts have recently enabled the Centre to install new central heating, replace worn out flooring and expand its catering and caf facilities in order to meet growing demands for its services and to comply with more stringent health and safety regulations.

 

 

 

FROM THE CHAIRMAN

 

 

2011 was another busy demanding year at the Centre.  I am grateful to my fellow Trustees, the staff, so ably led by Karen Maidstone and to all the many volunteers for making the Centre such a warm welcoming place. During the year Alison Woodrow left us to pursue other interests. We are grateful for the commitment she showed to the Centre and its work. Subsequently it was felt that the Manager needed an assistant so we advertised for the post of Managers Assistant.  A shortlist was drawn up from twenty six applicants.  We appointed John Dunning (previously a volunteer) to the post. We are proud to be open six days a week, open to all members of the community where they can rest, talk to people and be still a sanctuary in the heart of the city.  Next years accounts will show how much we have spent on upgrading the Centre in 2012 for the benefit of the people visiting.  Our lease expires in 2015.  We are subject to annual rent increases, something which will be of concern to the Trustees in the future; our hope is that we can balance the needs of the many visitors we have with the need to have a viable organization.

 

 

 

 Peter Threadkell

Chairman of the Trustees

 

THE MANAGER'S REPORT

Over the last 12 months, finding volunteers is still an ongoing challenge, even more so as we are no longer involved with the Probation Service.  I am pleased to have John Dunning as my assistant after the departure of Mrs Alison Woodrow.

We were pleased to be of help and a base for Foodbank during the year. The Dinner held in March with music by Reprise was an excellent success.

Again we had good weather for the Fete in September which was held the same day as the Churches Bicycle Ride and Heritage weekend.  The Centre was abuzz with so many people.

In December, the Norfolk Keyboard Orchestra entertained visitors with a varied programme of music and players aged between 9 16 years.  This was another busy day.

Last but not least I must thank my staff and volunteers for all their help and hard work in the daily running of the Centre.

 

Karen Maidstone, Centre Manager

   Karen Maidstone  Centre Manager

 
 
GRANTS AND LEGACY FUNDING FOR THE YEAR

 2001 was a difficult year for grant funding, but we were extremely grateful to receive an unexpected and very generous legacy from the Will of Pamela Clabburn, amounting to a total of 24,000. This has made a big difference to our incoming funds for the immediate future. However it should be noted that, without this generous gift, our income from normal sources of selling food and drink, Food For Thought vouchers and other goods was over 10,000 down on the previous year. This makes us all the more dependant on grants and legacies.

We also received a number of smaller donations from St Augustine's PCC, The Fitzmaurice Trust, Anne French, J. Langley, J.A. Hill and the Basil Cook Funeral collection, all of which we are extremely grateful for. One of the problems of occupying an attractive but very old church, such as All Saints', is that a good deal of internal maintenance work continuously needs to be done.

During the year, we identified at least 5,000 of work such as a new kitchen floor, redecoration of the toilets and various electrical work as well, that needed to be done. Once again, the Geoffrey Watling Charity, that has supported us so well for many years, kindly gave us a grant of 3,000 towards this work, which will be undertaken in the first quarter of 2012. The cheque arrived in January so it does not show in the 2011 accounts. All your Trustees are very grateful for this support.

It should not be forgotten either that our rent is continuously going up, year on year, and by 2014 it will have risen from 5,800 a year in 2008 to over 14,000. So your continuing support from grants and donations, however great or small, is much appreciated.

Michael Hope

 .   

 

Michael Hope
________________________________________________________________________________________
 
FINANCIAL REPORT

Treasurers Report

 

The budget for the year was approved though, at that time, we were not aware of the downturn in the economy and how we might be affected.   April was a most fruitful month, with several very welcome donations from various organisations and individuals, particularly a Bequest of 12,000, (this Bequest eventually totalled a staggering 24,000, for which we are eternally grateful.); thank you to them all, they saved us having to use savings.

By the time we finished the year, income was under budget in many categories. Applications for further grants were unsuccessful, and donations from corporate bodies were down.

The income from food and drink was 12.71% below budget, which no doubt was probably helped by Government cuts causing a downturn in the economy.  If I assume 50 customers a day, then they were spending about 57p per customer per day less.  This sadly all adds up.  On the whole, the income from food and drink did not fluctuate as wildly as it had in 2010.

The increase in salaries has been due to changes in personnel, and the addition of two part time paid cooks as staff members. This has led to an increase of 1.22% in salaries.  As everyone else is finding, there are increases in expenditure including food and drink, insurance, and heating as well as managing the running costs of an old building. 

One extra expense needs to be pointed out.  We have been grateful to Sainsburys for their donations of food, particularly of vegetables.  Unfortunately, due to an unnecessary EU ruling, they are no longer allowed to give us food.  This ridiculous piece of EU nonsense has hit many charities very hard and our food bill has gone up 3.66% and no doubt in 2012 will rise even more.

Maintenance remains a major problem with an increase of 361.56% over 2010 and 2012 promises to be another big expenditure in this area.  Whilst we have received some grants towards costs this has been a small amount.

Despite our protests, our landlords had to raise our rent in 2010 and this will continue to increase over the next few years and this will greatly add to the burden of keeping All Saints running smoothly.

We reached the end of the year with a surplus of just 8,074 a decrease of 851 over 2010. We look to 2012 to endeavour to arrive at this total at the end of this year through extra fund raising.  Fund raising in 2011 increased by 14.65%; this was largely due to Sue Rolfe's extra curricular activities in the air, notably wing walking, a feat I would not be too sure that I would willingly undertake!

Thanks go to David Farrow and team, of Voluntary Norfolk, who took over our book-keeping in September 2010 and have continued to manage the day to day running of the accounts in a most professional manner. This ensures that Trustees know on a daily basis exactly the position of the finances.

 

The 2001 accounts will be published in due course

David Leathart

 

 

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